Our charity partner & donor security is a top priority for us!
View a detailed overview of our security policies & details here, and our partner security policies below:
Questions?
Chat us via the blue bubble in the bottom left corner of your screen.
Prefer additional security?
Check out Stripe's add-on feature ($) - Stripe Radar
FAQs
Q: Does Harness sell donor/cardholder data to 3rd parties?
A: We are strictly prohibited by Visa and Mastercard to sell cardholder data to any 3rd party.
Q: Does our non-profit organization need to be PCI compliant?
A: Yes. If you handle credit/debit card information your non-profit organization must be PCI compliant. If Stripe hasn't already, they will at some point ask for your self-assessment attestation.
Q: Why am I seeing "Access Denied" when trying to access my Harness Dashboard?
A: For security reasons, we block most traffic originating from outside the U.S., as well as most VPN activity, since both are common sources of malicious activity. If you're using a VPN, try disabling it and attempting to access the Dashboard again. If you're still blocked after disabling your VPN, it's likely because you're accessing the Dashboard from outside the U.S. If you continue to experience this issue, please reach out to [email protected] for assistance.